Shipping policy

Last updated: 07/01/2025

📍 Shipping Location

Radiant Silver ships orders from, California, USA.

📬 Processing Time

All orders are handmade, packaged with care, and shipped within 2–4 business days after your purchase.
Please note: Business days do not include weekends or holidays.

🚚 Shipping Methods & Estimated Delivery

We currently ship via USPS. You will be able to choose from the following options at checkout:

  • USPS First-Class Mail (3–5 business days) — For lightweight packages like jewelry.

  • USPS Priority Mail (1–3 business days) — Faster delivery with tracking and insurance.

Tracking numbers will be provided once your order has been shipped. You can track your order via the USPS website or through the tracking link we send.

⏱ Once your order has been shipped, we are not responsible for any carrier delays, lost packages, or incorrect addresses. Please double-check your shipping details before placing your order.

🌎 Do You Offer International Shipping?

Currently, we only ship within the United States. We plan to expand in the future — follow us on social media or join our email list for updates.

📦 Packaging

Your jewelry will be securely packaged to prevent damage in transit. We use eco-conscious and branded packaging designed to protect your pieces and look beautiful upon unboxing.

📫 Missed or Lost Deliveries

  • Incorrect Address: If you entered an incorrect or incomplete shipping address and your package is returned, we can reship it once the correct address is confirmed and reshipping costs are paid.

  • Marked as Delivered but Not Received: If USPS marks your order as "delivered" but you can’t find it, please check with neighbors or your local post office. Unfortunately, we cannot replace items lost due to incorrect addresses or mail theft.

🙋 Need Help?

Email us at radiantsilver925@gmail.com with your order number and any questions you have.