Refund policy

Return & Refund Policy
Effective Date: 07/01/25

Thank you for supporting Radiant Silver. Each item is carefully made, selected, and packaged with care. As a small business, all sales are final.

❌ No Returns or Exchanges

We do not accept returns or exchanges. Please review your order carefully before checking out.

🛠 Damaged or Incorrect Items

If your item arrives damaged or you received the wrong item, please contact us within 3 days of delivery at radiantsilver925@gmail.com. Include the following:

• Your order number

• Clear photos of the item and packaging

• A brief description of the issue

If your claim is approved, we will issue either store credit or a refund. Replacements are not offered due to limited availability. However, if the item is in stock we will let you know.

📫 Lost or Delayed Packages

Radiant Silver is not responsible for packages lost or delayed in transit. Please double-check your shipping address before placing your order.